OUR PEOPLE: OUR GREATEST ASSET OUR FOCUS: PEOPLE MANAGEMENT EXCELLENCE In 2022, we continued to bring our initiatives and people agenda to life through our people managers. We continued to develop our People Manager Toolbox, consisting of multiple guides, materials, templates, and information relevant to their responsibilities. It ensures our managers are better equipped to choose suitable talent for the business, to motivate and appraise/evaluate the performance of their teams, to plan for their team’s skills and development, and to lead their teams well. We are surrounded by experts, and with management committed to our development, we can excel and be better than our best. We continued running two leadership programs which were launched before 2022. Our “Leading ‘Spannung’ Program” aims to strengthen the capacity to perform efficiently in management roles. Since we launched the program in 2018, we have trained 154 people managers. The second “Lateral Leadership Program” provides an opportunity for employees who manage others horizontally within their roles towards the achievement of projects and targets. The program supports their development by providing training on topics such as earning natural authority, selling ideas, dealing with resistance, the mechanisms of team dynamics, and achieving consensus in conflicts with others. Since its launch in 2021, 49 employees have participated in the program. In 2022, we introduced two new leadership programs for people managers: “Leadership Lab: Ignite the Game” and “New People Manager Lab”. The Leadership Lab serves three main objectives: providing thought-provoking insights on a self-discovery journey and its implications on leadership; creating a ‘new normal’ for Tipico in terms of leadership culture; and building required leadership skills to lead self and others through future challenges. In 2022, 13 members of our Top Management team participated in the virtual program as a pilot, contributing an average of 25 hours each to: self-reflections and leadership coaching building mindsets and capabilities to lead themselves and others with resilience, with a specific focus on topics such as leading in complexity with self-care, with purpose, with empathy, and others The “New People Manager Lab” was introduced to onboard and train new employees who are employed by Tipico as people managers, and current employees who are promoted to people management roles about Tipico’s people management processes and best practices. These are also defined within the People Manager Toolbox. The goal of this program is to build a strong and aligned leadership culture and bring the company’s leadership standards to life. The program enables new managers to have a buddy, which is a great way to help them assimilate better into the role and network with co-workers who have similar responsibilities. The program consists of a session to learn about and discuss the understanding of Tipico’s Leadership Standards, sessions on how to recruit and onboard talent, manage performance, and plan and develop talent, and ends with a generic reflection and discussion about the opportunities and challenges the role of a people manager may bring, how Tipico values link to the role and engaging employees to bring results. In 2022, 45 people managers have already participated in the program. To measure the success of both programs, we track the results of the Employees Survey using the factors “Your Manager” for the New People Manager Lab and “Leadership” for the Leadership Lab. In 2022, our employees scored “Your Manager” at 87% and “Leadership” was rated at 84%, which confirms that Tipico employees have confidence in Tipico’s Leadership Team and that our programs were successful in achieving their goals. TIPICO | ENVIRONMENT, SOCIAL, GOVERNANCE (ESG) REPORT 2022 31